Terms & Conditions

Cancellation Policy 

1. You have the right to cancel your service free of charge up to 2 days in advance of your appointment.

2. Thereafter, a £30 administration fee will be taken from your deposit for the booking cancellation. This will become due when you inform us that you longer wish to have our service or do not attend without the correct notice period.We will contact you shortly if your service is over £40 to collect a £30 deposit, we are having to unfortunately introduce this policy due to some clients booking prime time appointments and just not turning up or cancelling last minute which we understand cannot be helped at times but can mean other clients are disappointed.  

Rescheduling Policy

1. Rescheduling your appointment is permitted free of charge 24 hrs before your appointment then we will or we can move your appointment to any Daiva’s venue and date of your choice.

2. Rescheduling with less than 24 hrs notice will incur a £20 charge for your deposit  

Gift Voucher Policy

This voucher may only be used by the gift voucher holder and it can only be used once and cannot be redeemed as cash. This voucher is valid for 6 months after the purchase date.From ordering the voucher online by phone or email you have 48 hrs. To complete the payment for the voucher so that the voucher can be issued or it will be cancelled.